Cookie-Policy

When you visit our digital offerings, the details of your visit (e.g. your IP address, the website from which you visit us, including the date and duration of your visit, hereinafter referred to as "tracking data") are automatically registered. Such tracking data is stored on your device or read from it. Tracking data is used to optimise the content offered on our communication channels and provide information on how you find out about our products and services and navigate our digital channels.

This Cookie and Tracking Policy describes how ZKB Securities (UK) Ltd (hereinafter referred to as the "ZKBUK") collects such tracking data and how it handles this data. This Policy may be updated at any time. Please check this page regularly for the latest version. 

Scope of the Cookie and Tracking Policy

This Cookie and Tracking Policy applies to the ZKBUK's digital offering. In particular, it applies to the ZKB Securities (UK) Ltd's main website on zkb.co.uk (hereinafter referred to as the "ZKBUK website") 

There may be additional or different provisions for the use of tracking data for certain digital offerings of ZKBUK, e.g. social media channels, other mobile apps or separate websites. These are available on the corresponding digital platforms and take precedence in these cases. ZKBUK has no influence on digital sites that comment on or about ZKB Securities (UK) Ltd but are not operated by ZKBUK or on its behalf. This Cookie and Tracking Policy does not apply in this case. 

Which tracking technology do we use?

In connection with our digital platforms, we use cookies and other measurement technologies (hereinafter referred to as "tracking technologies"). 

Some of our tracking technologies are necessary for the provision and proper functioning of our digital platforms. Their use cannot be waived (hereinafter referred to as "necessary tracking technologies"). Other tracking technologies are used for statistical evaluation and to improve your user experience, e.g. through personalised offers. You can adapt the settings for the use of tracking technologies to suit your preferences at any time (detailed information on the options can be found in the sections "Options on the ZKB website". 

What are tracking technologies and how do they work?

We use various tracking technologies on our digital platforms, in particular cookies. A list of the cookies used can be found in the "Which third-party cookies do we use?" section.

Cookies

Cookies are small text files which are stored in your browser. This allows the digital offering (e.g. the ZKB website) to remember certain inputs and settings (e.g. login, language, usage, preferences and statistics) over a certain period of time.

Cookies can be set as first-party cookies by saving them on the domain of the respective website (e.g. ZKBUK website). These first-party cookies can only be read by the operators of the respective website (in this case ZKBUK). These first-party cookies are set by means of the operator's technical integrations (i.e. by ZKBUK) or by the integration of third-party products (e.g. Adobe Analytics).

Cookies can also be set as third-party cookies. This happens when the cookies can also be read directly by other websites and website operators. ZKBUK uses third-party cookies very sparingly and only in publicly accessible areas.

How long are cookies stored in your browser?

Some cookies are automatically deleted as soon as the browser session has ended or after a specified period of time. Certain cookies are permanently stored in the browser for technical reasons, unless deleted by the user or reset by the user during a subsequent visit to the digital platforms. 

What data is stored and processed?

The tracking technologies used with your consent read tracking data (e.g. the webpage or URL you are currently visiting, including the date and duration of your visit as well as technical data on your device such as browser, operating system and IP address). This tracking data is required for statistical purposes for the optimisation and further development of the digital platform and for the display of offers and content tailored to your interests. 

If you decline the use of tracking technologies, we will only use necessary tracking technologies on the ZKBUK website to enable the proper functioning of our digital offerings.

Tracking data generally does not contain any directly personally identifiable characteristics. However, ZKBUK may merge tracking data with other data already held by ZKBUK and thus possibly establish links to personal identities. ZKBUK's privacy policy provides information on how ZKBUK handles personal data.

If third-party products are used for tracking on ZKB's digital channels, ZKBUK will only forward pseudonymised data to these third-party providers. This data in itself does not allow the third-party providers to identify a specific person.

Which third-party cookies do we use?

Besides cookies from our own systems, we use cookies from service providers and third-party products. An overview of these products can be found below.

Necessary cookies

These cookies are necessary for the functioning of the ZKBUK website and for the provision of the content (e.g. storage of your cookie settings or continued surfing on sub-pages). Necessary cookies cannot therefore be declined. Below is a list of cookies that are set with the help of third-party tools.

Statistical and personalisation cookies

The statistical cookies stored with your consent read usage data. This data is generally not personal and may be aggregated for analytical purposes and to optimise and further develop the content (e.g. to measure the number of page views or length of stay) and can be combined with data already held by ZKBUK. This also applies to personalisation cookies, which are personal data-related and are used to show you content tailored to your interests at selected points on the digital platforms and to provide you with content on other channels (such as email, text messages and mobile push notifications).

Options on the ZKB Securities (UK) Ltd website

When you first visit our website: zkb.co.uk, you can consent to the use of cookies in the cookie banner or change your personal settings via the preference centre (accessible via the cookie banner or the "Cookie settings" link in the footer of zkb.co.uk. This applies to all cookie categories apart from the necessary cookies that are needed for the proper functioning of the digital offerings. You can change your settings for zkb.co.uk at any time via the link in the footer. We store your cookie settings in a cookie via the third-party provider OneTrust. This data is stored in pseudonymised form with the third-party provider and prevents you from having to re-enter your settings every time you visit. 

You can disable the use of cookies at any time by deleting the cookies placed by the website. The technical instructions within the browser settings include information such as how you can delete cookies in your browser. Alternatively, you can use the keyboard shortcut Ctrl+Shift+Delete to open the relevant settings window in most browsers.

Privacy policy of third-party products

Terms of use and privacy policy of the third-party products used

• Google: How we use data from websites or apps that use our services – Privacy policy and terms of use – Google
• Google Marketing Platform: How we use data from websites or apps where our services are used – Privacy policy and terms of use – Google
• Adobe: Adobe Privacy Centre
• OneTrust: OneTrust privacy policy | Learn more about our policies

Last updated: August 2025